TransVoice IPPBX/Call Center solution allows smooth integration with ZOHO Phone Bridge and accommodates changes as per the requirements of different clients. TransVoice integration enables calling activity with notifications and displays detail record of each call. Integration ensure increased speed of development without compromising on quality and security.
Integration Key Features
- CALL POPUP:-Each inbound calls notifies user with popup screen and displays caller information instantly.
- CLICK2DIAL:-Simple click to bridge a call between user and customer. No need to switch between two systems to make a call.
- CALL STATUS NOTIFICATION:- Both Inbound and Outbound Call status such as ringing, answered, missed, declined and extension unavailability will be notified to the user.
- CALL TRACKING:- All calls can be tracked and can view detailed call records along with recordings.