THE TRUSTED COMMUNICATION PLATFORM AS A SERVICE
Cross-Channel Business Communications
The API-based platform Alpha allows you to interact with your customers through tailored messaging, chatbots, programmable voice services, and other means.
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TRUSTED BY
Amazing cross-channel customer experiences
Acquisition Support
TransVoice facilitates professional management of support requests, transparency through live support details and overall high responsiveness.
Automation and Orchestration
A Telecommunications and IT Management system can provide advanced analytics along with a powerful engine to automate tasks.
Service Integration & Management
Service Integration and Management is an approach to managing multiple suppliers of services and integrating them to provide a single business-facing IT organization.
Business Consulting
Our highly experienced Contact Center consulting team enables you to deliver consistent and superior customer experience across multiple touch points .
Application Development
TransVoice allows smooth integration with third-party applications and accommodates changes as per the requirements of different clients.
Telecom Optimization
Our services ensure that business managers can understand, optimize, and manage their voice, data, and wireless systems.
About Alpha
We are seen by many as the leading Asterisk IP-PBX supplier in India. With our in-house programmers and vastly experienced technicians we can not only provide you with a PBX solution that is Tailor made for your company but also deliver top notch after sale service. An Alpha IP-PBX is the ideal solution for any company requiring traditional as well as out of the ordinary functionality on its phone system. And also we bring to you a powerful IP-based contact center technology solution that innovates business for maximized benefits in your operational environment.
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Asterisk Solutions
IP-PBX Solutions
Our IP PBX system offers voice over a single network, which offers tremendous flexibility. As it helps bridge the distant networks, it enables users to connect at any time, from anywhere.
Contact Center
For incoming, outbound, and hybrid call centres, our contact centre software is designed. Utilizing this programme, users may increase client satisfaction and foster loyalty.
IVR Solutions
Numerous businesses have gained a competitive edge via improved customer experiences and heightened brand loyalty because to TransVoice's dynamic IVR builder.
SMS & Email Solutions
Our Email & SMS connection reduces routine activities and encourages improved customer and staff communication. Keeping both SMS and Email options accessible ensures the greatest reach.
Voice Logger Services
TransVoice Digital Voice Logger is a portable, cutting-edge, and modern digital recorder that can easily track, record, retrieve, and log telephone calls for easy review, analysis, and nearly real-time verification at once.
CRM Integrations
The process of combining information or a feature from one application software with another is known as application integration. Sometimes middleware is used to implement the process, either on a bespoke basis or by a vendor.
Who We Are
Alpha Technologies was started in 2004, we are the leading asterisk service provider with a focused approach to serve best-in-class IT solutions and services. With profound expertise in different technologies, Alpha Technologies is renowned for delivering cost-effective and best solutions that make your businesses successful. We offer development services that provide our clients with communication solutions which are flexible, simple and affordable. We always thrive to create unique yet functional IT solutions for our esteemed clients.
Our Portfolio
Some of our Clients says
M/s BHARTI AIRTEL LTD
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Authorized B2B channel partner of M/s BHARTI AIRTEL LTD for the products like PRI, BRI, CENTREX, DSL, ILP, MPLC, VPN, IP-TV etc. Our company philosophy has always focused on customer satisfaction with uncompromising integrity.
M/s BHARTI AIRTEL LTD
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☆
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Authorized B2B channel partner of M/s BHARTI AIRTEL LTD for the products like PRI, BRI, CENTREX, DSL, ILP, MPLC, VPN, IP-TV etc. Our company philosophy has always focused on customer satisfaction with uncompromising integrity.
M/s BHARTI AIRTEL LTD
☆
☆
☆
☆
☆
Authorized B2B channel partner of M/s BHARTI AIRTEL LTD for the products like PRI, BRI, CENTREX, DSL, ILP, MPLC, VPN, IP-TV etc. Our company philosophy has always focused on customer satisfaction with uncompromising integrity.